The self-service floor runs unstaffed but monitored from 23:00 to 07:00 — cameras, card access, and a duty phone that a human answers. The counter itself is staffed 07:00 to 23:00 daily.
Straight answers
Questions
The things people actually ask across the counter — answered the way we'd say them at 2AM.
Asked nightly
Questions
Asked at 2AM
The things people actually ask across the counter, answered straight.
Your bag is weighed and tagged at the counter, and the clock starts. Wash, dry, cool-down, fold — four hours later it's racked under your tag number.
The last drop for a same-night return is 02:00. After that, the bag runs first thing in the morning cycle instead.
It happens more than you'd think. Folded orders sit on the shelf for seven days, no charge. After that we text you before anything moves.
Always. One bag, one drum. If your load is small, it still runs alone — that's the point of pricing by the kilo with a 3 kg minimum.
Yes — half the floor is classic self-service. Card or QR payment on every machine, detergent vending on the wall, and free hot coffee while you wait.
Still wondering?
Contact the counterAsk a human on shift.